13.1. All of our introductory offers, promotions, special offers, discounts, referral and voucher codes are subject to the terms and conditions on which they are issued. They can be cancelled, withdrawn or changed by us at any time without notice, and we are not obliged to accept them. 13.2. Only one discount, referral or voucher code can only be used per order. These codes must be used before their expiry date (or any applicable offer, discount or credit will be lost) and can only be used for future orders. They cannot be exchanged for cash. 13.3. Only one referral code can be used per household. Referral codes must only be shared within your own network and not publicly including on social media. Each account is limited to a maximum of 10 referrals. 13.4. You may only use discount, referral or voucher codes if: (i) they have been authorised or issued by us to use for our Products; (ii) you are entitled to use them. We reserve the right to cancel your subscription if we suspect any fraud. 13.5. If your code doesn’t work and it’s not clear why from reading the applicable terms and conditions, please contact us at hello@frive.co.uk. 13.6. Any refunds for Products purchased using a discount, referral or voucher code, or otherwise at a promotional or special price, will be refunded at the actual price paid after the code, promotional or special price has been applied. Your legal rights in respect of Products you buy from us still apply, even if you buy them at a discounted, promotional or special price.