How to use TOTUM Cashback

How do I log in to TOTUM Cashback?

If you're already a TOTUM Cashback member, make sure you're activated first by viewing your card details on the website.

Log in to TOTUM Cashback here to get started!

How do I find my TOTUM Cashback user name?

You should have received an email with your unique 'user code' and 'passcode'. E.g. 2007654 and 4824. After logging in with these details, you can then update your password to something more secure.

How do I use TOTUM Cashback online?

The easiest way to use your Cashback card online is to add it to Apple Pay or your Google Wallet.

Alternatively, you can copy the card details from your account into the checkout page.

How do I use TOTUM Cashback in-store?

Once you’ve added your virtual card to Apple Pay or Google Wallet, you can use this to pay in-store by using your phone at the card reader.

Which retailers are on the TOTUM Cashback card?

Check out our participating cashback retailers to find out where you can earn cashback. You can use your card to spend anywhere else that accepts Visa debit, but you won’t earn cashback.

Brands may change at any time, please refer to the app before purchasing for up-to-date information.

When will I receive my cashback?

With most retailers, you will see your cashback appear within a few days! Although some may take up to six weeks.

To keep track of your earnings and make sure they’re captured, you can view your latest payments in the app. And you can find a full statement for your earnings on the website.

Need more help with your card?

Get in touch with our team today, we’d love to help. Or checkout more guides here.

Start earning £243* cashback with TOTUM

Now you know how easy it is to log in to your account, don't wait to unlock your earnings! With new offers being added regularly, make sure you don’t miss out on cashback from your favourite brands.

Log in to TOTUM Cashback now.

Not a member yet? Get a free Cashback card with a TOTUM+ membership!

*From Nov23 to Jul24, the top 10% of TOTUM cashback users received on average £243 cashback